Dear colleagues, 

Please note: Support is provided to contractors and cashiers only. Passengers are required to contact the (online) agency where they purchased their tickets.

Service Desk:
Tel.:+7 (495)967-12-87 — round-the-clock

IT support service:

Tel.: +7 (495)725-09-00 — round-the-clock
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Please provide your contact information, otherwise your email will not be considered.
ТAP: МОВАВС, МОВСВГ

Electronic Commerce help desk

Tel.: +7(495)363-32-67 — from 8 AM till 8 PM (MSK)
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Please write your website URL (website ID), ID of online client in your email.

Astra DCS help desk:
Tel.: +7 (495)363-32-66 — on working days
        +7 (495)967-12-87 — round-the-clock