Sirena-Travel JSC additionally assessed the risks and potential threats to the security of its systems and data centres in connection with events related to one of the largest cyber-attacks in the Internet, which resulted in significant damage the network resources of the largest Russian companies, Government structures and banking.
The modern components of protection of information and production processes used in Sirena-Travel, provided a high level of security, reliable and uninterrupted data transmission and clear functioning of all technological connections within existing products, solutions and systems.
Those challenges and tasks the computer security specialists faced once again demonstrated the need to use the widest range of security tools and technologies, improve their efficiency and continuously monitoring of virtual space for timely detection of potential threats.
As a result of additional activities, aimed at assessing the possible impact of cyber attacks and virus programs on the entire complex of IT systems, services and the products Sirena-Travel, there were no threats. The operational communications are not violated and are in normal mode. Failures, losses and violations when data transfer in cooperation with other systems were not identified.
Aviation Festival Americas is annually held by Terrapinn company. For more than ten years’ history this aviation festival has become the world leader among industry conferences and exhibitions, which brings together managers and specialists of low-budget airlines as well as the global leaders of international air transportation. More than 50% of the event audience are airlines.
The festival brought together top management of airlines not only from the American continent, but also the representatives of airlines from Europe, Asia and Africa. The main issues that were discussed during the festival were the new opportunities to generate additional revenues and the new business models.
Traditionally, the partners of the event are world leaders and innovators in the development of IT solutions for the aviation industry. They use the aviation festival as a professional venue for meetings and discussions on cooperation with both new and their regular customers. Among the participants of the festival were such airlines as InterCaribbean Airways, Tame, Air Canada, United Airlines, Sky Airlines, Avianca, LATAM Airlines, Aerolineas Argentinas, Surinam Airways, Spirit Airlines and others.
Sirena-Travel regularly acts as a partner of international industry events. In recent years, the company has become an active participant in the Aviation and Tourism Festivals and Forums in Singapore, Miami, London, Amsterdam, Madrid, Mumbai, Dubai, etc.
Sirena-Travel presents on the forums complex solution for airlines Leonardo PSS. Presentations of the functionality of inventory system of the new generation Leonardo are of great interest from the participants of the Festival. Experts and specialists of airlines highly appreciate the advantages of this product and underline its competitiveness in the world market.
Sirena-Travel Company has ensured the implementation of the digital data exchange protocol (NAVS) between Sirena-Travel GDS and SITA, in which "Azerbaijan Airlines" is hosted.
The technical specialists of Azerbaijan Airlines, responsible for posting up-to-date information on seat availability on the flights of this air carrier in various GDS, positively estimated the completeness and quality of the data displayed, the stability of the data exchange systems at a minimum processing time.
Information in "Sirena-Travel" GDS on availability of seats, obtained with the help of digital NAVS, gives the Agents the most accurate and up-to-date information about the availability of AZAL's resource, which undoubtedly provides the most efficient economic indicators for the sale of air transportation.
On April 18-20, 2017 in Kazan was organized further series of visiting lectures on the basis of local Higher Educational Institutions, which train the specialists in the field of tourism. As an introductory course, a series of practical-oriented lectures on the topic "Distribution of air services. The role and importance of Sirena-Travel CJSC in this process. "
The aim of the events was to present a set of software and technology solutions for Sirena-Travel in the practical application for future specialists of the tourism industry, using the complex of IT products and terminals of Sirena-Travel GDS.
The events were held in the classrooms of Kazan Universities: at the Russian International Academy of Tourism (Kazan affiliate), at the Kazan Federal University (the Department of Service and Tourism), at the University of Management "TISBI" (the Department of Social and Cultural Service and Tourism), at the Volga Region State Academy of Physical Culture, Sport and Tourism (department of service and tourism).
The total number of audience was more than 250 people. Among them were students, representatives of teaching staff and methodologists of educational institutions. Both students and teachers noted the high level of organization and quality of lecture materials, their relevance, convenient and effective format of the event.
Sirena-Travel Company was represented by Dmitry Votrin, the leading expert on work with educational institutions, acted as the organizer and speaker.
A large-scale project on students training in the field of tourism industry entered to the final stage. This project implemented jointly by the Training Center of AVIAMIR LLC (the structural subdivision of the holding “BILETUR”), the International Institute of Tourism and Hospitality of the Vladivostok State University of Economics and Service (VSUES) and Sirena-Travel Company . Within the framework of this project, at the institute's department of tourism and ecology were installed the terminals of Sirena-Travel GDS, which allowed to organize and include practice-oriented educational programs on tourism, aimed at teaching students to work with the system with the further possibility of receiving certificates of the TCH model.
The introduction of such programs on the educational profiles "Tourism" and "Service in Aviation" allows students, in addition to the basic training course, to gain practical knowledge and skills in forming a professional competence in the organization of air ticket sales. Olga Ibragimova, director of the Training Center, notes: "Such an approach with using of professional teaching methods is very useful for students. It is very important at the early stages of the educational process to give the student an understanding of the real working process in tourism, this is a kind of preparation for real working practices at the enterprises of the city and the whole Far Eastern district".
In early April took place the planned migration of the “Tajik Air” Airline resource to the modern complex platform PSS Leonardo. OJSC “Tajik Air”, which has the status of the National air carrier of the Republic of Tajikistan, has received with the transition to PSS Leonardo, a modern complex of high-tech solutions in the field of commercial management, with the maximum level of process automation and flexible functionality, and with option of adapted customization for specific business rules or production tasks. "Tajik Air" Airline plans to significantly expand the list of services and additional services for passengers, including their implementation in issuing of EMD-A. The migration to the new PSS Leonardo platform was carried out according to the so-called "seamless technology," which excludes possible reduction of information transfer or reduction of the quality of passenger service at all stages of air transportation. Today "Tajik Air" Airlines has become the 37-th in the list of air carriers using PSS Leonardo, the high-tech and modern solution offered by Sirena-Travel JSC.
Sirena-Travel Company hold a workshop on technologies and tools for the sale of air transportation and additional services through Sirena-Travel GDS. The partner of the seminar was RED WINGS Airlines. The main topics of the seminar concerned the practice of air transportation issuing for branded tariffs, consideration of features of sales of services of JSC "Airlines RED WINGS", payment through the terminals with cards. Following the discussion of the key topics were organized the practical consultations on the issuing of air transportation and on the actions of cashiers in accordance with the rules for the sale of airline services.
As lecturers and participants of the seminar were invited teachers and specialists of the Geographical Faculty of Taurida National V.I.Vernadsky University. The main purpose of the seminar was to get across the audience the practical aspects of working with airlines as suppliers and specifics of sales of air transportation, to establish contacts among the agencies for further practical training for their students and listeners. In addition, it was necessary to acquaint the audience with modern Russian technologies and sales tools, demonstrate the interconnection of various technological solutions used by market participants not only in theory, but also in practice, to answer questions that arose to that time.
Besides, for the students and teachers of the Geographical Faculty of Taurida National V.I.Vernadsky University (Department of Tourism) was held a training lecture on the theme "Business Process" Sale of air tickets ", as one of the key components in tourism. The role of Sirena-Travel Company in this process as a developer and provider. The lecture was presented with a demonstration of "live" booking through the terminal "Sirena-Travel” GDS.
On March 16 was hold a joint webinar of AirBaltic and Sirena-Travel JSC. Director for Russia and CIS at AirBaltic Andrei Larchenko talked about products and service of the airline. It was told also about issuing of AirBaltic's air transportation in the terminals of the Sirena-Travel GDS. In particular, about the possibility of issuing air tickets on tour operator tariffs. Selling on tour operator tariffs is available for all agents using Siren-Travel GDS in TCH session. The technology of issuing is in the presentation (in Russian).
Sirena-Travel JSC and RED WINGS Airlines invite you to take part in the seminar on sale of air transportation and additional services through Sirena-Travel GDS. The seminar will be held on March 28, 2017 in the conference hall of the hotel "Ukraine". More information here (in Russian).