To organize the payment of railway transportation with the form of payment "Plastic card" (payment for services for acquiring by the agency), the new version of the Siren-Travel GDS terminal 1.70b (Rev.1) has the ability to automatically calculate the aggregate agency fee depending on the code of the payment system (MIR, VISA, MasterCard, JCB, Union Pay, American Express), by the card of which will be paid for the order.
To connect this functionality, please contact the Technical support service of Sirena-Travel GDS for selling of railway transportation and require the application form for the automation of AG-fees for further placement in the Application Processing System.
We remind you that in order to organize the sale of transportation with  bank cards, you must sign the relevant documents:
"TCH"PJSC more detailed information on the link.
Upgrade of  emulator to version 1.70b (Rev.1) is proceed in automated mode through the terminal menu.

Contacts:

Sirena-Travel, CJSC

Technological support (sale of railway tickets): +7 (495) 363-63-32 (from 08:00 to 20:00 Moscow time), +7 (495) 725-09-00 (from 20:00 to 08:00 Moscow time) , e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Contract department: tel. +7 (495) 940-61-40, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Organizational questions of obtaining POS-terminals: tel. +7 (495) 782-13-15, ext. 406, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

TCH, PJSC

Contract department, tel.  +7 (495) 788-12-23, e-mailThis email address is being protected from spambots. You need JavaScript enabled to view it.This email address is being protected from spambots. You need JavaScript enabled to view it.

Department for working with plastic cards: tel. +7 (495) 660-19-77, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Aeroexpress Ltd. notifies about the change in the train schedule on December 16, 2017.
All trains on these routes are canceled:
Paveletsky Railway station - Domodedovo Airport from 5:30 a.m. till 11:30 a.m;
Domodedovo Airport - Paveletsky Railway station from 5:15 a.m. till 12:30 p.m.

Please take note of this information and inform passengers.

Dear agents!

 
We would like to remind you that "TCH" and "Sirena-Travel" offers you to participate in the new project Avia +. 

The project concept is the sale of transportation of any airline directly from the TCH session.

Advantages for the cashier:

-> all variants of the flights evaluation in the single GDS reply;
-> work in the new convenient graphical interface "GDS-Simple!" with support of brands selection and up-sale,   displaying the baggage allowance immediately in the evaluation variant;
-> no risks of making mistakes when calculating the commission, the amount of return and exchange - this will do Sirena-Travel.

Advantages of the agency from participation:

-> only one ATSS settlement system: one guarantee, one settlement technology, one reporting period (10 days);
-> a new interface for working with GDS, which does not require a special training of personnel for sales on the BSP sink;
-> a minimum  risks of receiving credits;
-> Segment compensation, no ZZ collection and any fees of the Provider when selling IATA BSP transport documents in Avia +.

We are glad to invite the sale specialists to take part in our  webinar on September, 2017.

Register on the webpage http://www.sirena-travel.com/obuchenie.html

We wish you successful sales!

In "Sirena-Travel" GDS has been updated the software for issuing of receipt for agency fee in A4 format, issued instead of K95. 
When registering an agency fee using the cash receipt voucher request, to the receipt is automatically assigned a settlement code of “cash receipt voucher “ and ten-digit number, generated by the system.
To use this functionality, the operator must delete the active series of the receipt by requesting СК/.
This revision will allow automatically create the online-ticket files and make on their basis the registration of the fees in the agent's accounting systems.
Please note,  that the receipt for the agency fee with the settlement code “cash receipt voucher " is not an accountable form.

The new version of the terminal 1.69b (Rev.6) is installed in Sirena-Travel GDS,  which implements the function of  tickets issuing for Aeroexpress trains in  TCH session separately from the air transportation order.
The documentation on  tickets sale for Aeroexpress is published on the website under the link (in Russian).
The emulator version  is updated in automated mode through the terminal menu.

Dear colleagues and partners,

On July 28, 2017 from 08:00 to 10:06  a.m. (MSK) on the technical platform of  Sirena-Travel was reported a malfunction in the operation of systems and services.
The failure occurred as a result of routine maintenance  on replace the hardware part of the platform, aimed at improving the efficiency of  Sirena-Travel GDS.

 From 10:06 a.m. (MSK) all systems have been restored to their full capacity.

We apologize for the failure and inconvenience.