To the attention of agents!

We inform you about the following improvement in GDS "Sirena-Travel":

When changing a document or a passenger category with already issued tickets, it is required to reissue the ticket. When you try to close the PNR without reissuing a ticket, the system writes: "REISSUE THE TICKET FOR THE PASSENGER WITH THE CHANGED DATA."

Changes related to the activities of cashiers are displayed in the corresponding instructions.

Respectfully,

"Sirena-Travel" CJSC

We notify you about installation processing in Sirena-Travel GDS of functionality for data displaying when using the algorithm of direct recalculation of sums at the tariff (without using the neutral NUC).

Additional information on request <??РАСЧ_ТАРИФ> in the terminal Sirena-Travel GDS.

Sirena-Travel GDS has a new version of the terminal 1.70b (Rev.4), in which implemented the functionality of selling round-trip railway transportation.

This option provides the opportunity to sell tickets at a discount under certain conditions.

We notify about the termination of applying the request <TP> for the tariffing of the transportation section at the initial ticket processing.

 In exceptional cases:

      - with the permission of the airline;

      - the sale of a passenger with the category "РМГ" (infant without a seat), etc.,

the agent can use the request ТВХ<№ категории УПТ>, where:

 <<№ категории УПТ > is a category that is excluded from the verification of condition for the tariff application .

At the same time, charging will be considered manual.

In Sirena-Travel GDS the changes were made to the request <ВП / УКВ> - a reference on the currencies rates, entered into the booking system effective as of the indicated date:

- Added a new parameter "TIME";

- The opportunity to receive information about closed and open records for the whole day specified in the request is given.

A brief description of the query can be viewed in the terminal using the <?? ВАЛЮТА> command.

To organize the payment of railway transportation with the form of payment "Plastic card" (payment for services for acquiring by the agency), the new version of the Siren-Travel GDS terminal 1.70b (Rev.1) has the ability to automatically calculate the aggregate agency fee depending on the code of the payment system (MIR, VISA, MasterCard, JCB, Union Pay, American Express), by the card of which will be paid for the order.

To connect this functionality, please contact the Technical support service of Sirena-Travel GDS for selling of railway transportation and require the application form for the automation of AG-fees for further placement in the Application Processing System.

We remind you that in order to organize the sale of transportation with bank cards, you must sign the relevant documents:

"TCH"PJSC more detailed information on the link.

Upgrade of emulator to version 1.70b (Rev.1) is proceed in automated mode through the terminal menu.

Contacts:

Sirena-Travel, CJSC

Technological support (sale of railway tickets): +7 (495) 363-63-32 (from 08:00 to 20:00 Moscow time), +7 (495) 725-09-00 (from 20:00 to 08:00 Moscow time) , e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Contract department: tel. +7 (495) 940-61-40, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Organizational questions of obtaining POS-terminals: tel. +7 (495) 782-13-15, ext. 406, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

TCH, PJSC

Contract department, tel. +7 (495) 788-12-23, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Department for working with plastic cards: tel. +7 (495) 660-19-77, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Aeroexpress Ltd. notifies about the change in the train schedule on December 16, 2017.
All trains on these routes are canceled:
Paveletsky Railway station - Domodedovo Airport from 5:30 a.m. till 11:30 a.m;
Domodedovo Airport - Paveletsky Railway station from 5:15 a.m. till 12:30 p.m.

Please take note of this information and inform passengers.