To the was removed the user documentation for the products:

-          Charter sales system flights "MySirena"

-          Loyalty program SIRENA.LOYALITY

-          Inventory system LEONARDO

-          Online-ticket

-          Oxygen

-          Hotels booking OZON-Travel

-          Sirena.Revenue

-          Passenger messaging system

-          System „Statistik“

-          Graphic  interface “Terminal”

-          Booking module "WebSky"

In order to get the access to documentation it is necessary to complete the application, using the processing system by specifying the type of application "access to documents".

In case of problems related to access to documents, please send an e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it.

PJSC Siberia Airlines (S7 Airlines) informs about access from January 11, 2017 to issuing on EMD-A of  additional service on advance payment of excess baggage.
Please pay attention to  check-in procedure: all baggage for flights are issued under the subcode C / 0AA.
Requirements of Siberia Airlines to booking and pre-payment of excess baggage for S7 flights in TCH session and examples of baggage issuing are under the link (in Russian).

Airline Aegean Airlines (A3) informs about a special offer for all international flights to / from Larnaca.
Discount of 15% for departures in the period from 10.01.2017 till 31.01.2017
Discount of 25% for departures in the period from 02.01.2017 till 04.07.2017 and from 24.04.2017 till 22.06.2017

Period of sale is till December 5, 2016.
Discounts are valid for to all published fares and fuel surcharges applied to the flights between Moscow and Larnaca with a transfer in Athens /Thessaloniki.

Ticket sales of airline Aegean Airlines (A3) is available in  Sirena-Travel  GDS in TCH session.
Discounts are calculatedd automatically.
There is no need to enter additional options to the tariff request.

Aegean Airlines
Tel.: (495)139-87-90 

Siberia Airlines informs about entering the requirement for the filling of the field ENDO for the sale of air transportation in the session of  s7 in Sirena-Travel GDS for:

-  Charge payment by ticket reissue with a code 98F;
-  Charge payment ticket refund with a code 995.

Issuance of EMD-S is performed in accordance with the technological procedures Sirena-Travel GDS.

The new version of  terminal Sirena-Travel GDS 1.68b (Rev.5), in which the following improvements were implemented:

Railway transportation: 

- an option for issuing of special seats for passengers with small pets while selling the tickets to the trains of the carrier “Directorate of High-Speed Communications”
 E-ticketing to these cars is performed for selected seats.
Instructions for railway tickets issuing is under the link (in Russian).

Session with POS-terminals

- In the field of payment by credit card added: "The first 6 digits of the card number."
- Added a new codes of payment system Union Pay and МИР.
Instructions for session with POS-terminal  is under the  link (in Russian).

Airline "Azerbaijan Hava Yollari» (J2) informs passengers about optimizing procedure of the passengers check-in for the flight and remind about importance of the entry to the booking the direct contacts of the passengers and passport data.
In order to avoid failure situation during check-in to the flight please, when creating in reservation a note about the passenger, indicate necessarily the category of the child (CHLD / INFT).

In version of terminal 1.68b (Rev.3) Sirena-Travel GDS is implemented the option of cancellation of online registration until payment of railway order for the passing trains.
In the window "Entering of passenger data" introduced the checkbox "e-registration".
To change the information in the checkbox (remove the marker) is possible only for those trains, for which the date of tickets sales is greater than that the date of departure from the original point.
For all other trains the checkbox is not active.

In Sirena-Travel GDS updated the fee calculation if changing the name (category УПТ) and the following improvements were made:
1. Commands for tickets reissue  <BЛ> and <БЛР> replaced for  <БЛД> / <БЛВ> and <БЛРД>/ <БЛРВ> respectively.
2. For the airlines "Pobeda" (DP) and "UVT AERO" (UVT) updated  the fee collection technology for name changing.
Now the collection is made in EMD-S, subcode 993.
Changes are made to the cashier Instructions, Part 2. "Issuing of transportation documents, refund, and tickets exchange" paragraph 8.3.7 "Ticket reissue if changing the passenger data"(in Russian).