We inform you about the launch of a new version of the terminal Sirena-Travel GDS 1.67 b (Rev. 9), in which implemented the following developments: - to request format <OЦ> added option input/output of parameter "BRAND" as in a string query as in a mask; - in the query УСЛК introduced the new key ОПР; - УСЛТ help is valid for all services. In the section "Instructions for cashiers" (in Russian) updated document: paragraph 1. Instruction for the cashier: part 1. "Seats reservations, PNR creation, working with PNR". The upgrade of the emulator version is performed in an automated mode through the terminal menu. Description of the update procedure (in Russian) see under "Description of the terminal emulator of reservation systems "Sirena-Travel" and "Sirena-2000".
Sirena-Travel GDS provides tickets exchanging with a change of a number of flight segments. In this case the ticket cost should be more or equal to the cost of the ticket to exchange. The lowering of the air transportation price in exchanging is not permitted. Changes of terms of transportation, reducing the transportation cost, can be executed through refund and new purchase. The functional is installed for all sessions. There are restrictions for its using, for more detail - see instructions. The updated document (in Russian) is available on the website in the section « Instructions for agencies", «Instructions for the cashier»: paragraph 2. Instruction for cashier, Part 2. "Issuing of transportation documents, refund, tickets exchange" (07/27/2016)
Please be advised that in connection with the scheduled maintenance on June 1st, 2016 the following services will be not available: From 01:30 until 02:30 a.m. (moscow time) > Reservation system Sirena-Travel GDS - all functions; > The function of tariffications for excess baggage for the airline UTair (UT), VIM Airlines (NN) and RA-Nordavia (5N).
From 1:30 and 01:50 a.m. (moscoq time) > Server e-ticket СЭБ-2000 - all functions related to electronic ticketing and EMD.
CJSC "Sirena-Travel" apologizes for any inconvenience, connected with this maintenance. PLease take into account the technological break and prepare for it in advance.
Please be informed about the update of the document "Instructions for groups reservation for the flights of Aeroflot Russian Airlines in the TCH session" and included information on specifying the group type in accordance with the requirements of the airline.
We would like to informabout the launch of the new version of Sirena-travel GDS1.67b (Rev.6), in which are implemented the following improvements:
1.The window "Seat searching" - Display of a pop-up window with indicating the time zone, time of departure and arrival time by clicking on the field "Departure" and "Arrival". - Display of a pop-up window with indicating the minimum tariff depending on classes by clicking on the field " Seats availability". 2.The window "orders" - Implemented the function "Test operations" to check the availability of refund and change of status of electronic registration. - Display of field, which indicates the time remaining until the not issued order will be cancelled. 4. The window "Enter passenger data" The possibility of using the map "Russian Railways Bonus" to receive the discount.
1. The ability to perform exchange transactions with a surcharge by the plastic card by pressing the button "POS". Upgrade version of the emulator is performed in an automated mode through the terminal menu. Description of the update procedure see in "Description of terminal emulator of reservation systems "Sirena-travel"and"Sirena-2000".
Instruction (in Russian) for the sale of railway tickets is available through the link.
Instruction (in Russian) for authorization of payment (Bank) cards on POS terminals is available through the link.
Sirena-Travel CJSC invites you to participate in a joint webinar of Hahn Air and Sirena-travel CJSC. Dates: 16 and 17 March The main issues of the webinar: Hahn Air • Opportunities and benefitsof using HR-169; • Hahn Air service Systems e-alliance/speed-alliance–lowcostand charter issuing under the codeH1andthe railway transportation under the 5W codein the windowof the airline; • The benefits of cooperation forHR TicketingCenters; • Groups ticketing (GroupsHRDepartment); • HR e-payment; • Frequently asked questions- Service Desk. Sirena-Travel · Hahn Air Systems– features of booking and sale of air and railway transportation on the flights of H1 (e-alliance) and 5W (speed-alliance); · E-ticketing with a payment by the credit card; · Sirena-Travel solutions for tickets selling of a main railway operators under the codes 5W/9B.
Sirena-travel CJSC invites you to the webinar - presentation of the new technological solution Sirena-ETM for implementation of modern sales model in the agency, both air transportation on TCH, BSP, Airlines forms and a wide set of additional services. This product is part of the continued joint development of the companies "Travelport" and the project "Sirena-travel international" and represents the integration with the well-known on the Russian market solution ETM, which successfully solves the problem of daily activities of the agency for regulation of sales and relationships in their own and sub-network. The functionality of Sirena-ETM provides Agency the following functionality: - flexible management of sub-agent network and commercial activities, - reservation and issuing of air transportation with various forms of payment, - configuration of different access levels to the content and tickets, - setting of flexible rules for the calculation of agency fees, - calculation of agency and sub-agency fees, - unloading of reports, statistical data and many others things! We are very glad to invite you toget acquainted withthe full functionality of Sirens-ETM and connection procedure. Date: 25.02.2016. Time: 11:00 – 13:00 (Moscow time)
Participation in the webinar is free. The registration form is available on the website.