Please be advised that in connection with the scheduled maintenance on June 1st, 2016 the following services will be not available: From 01:30 until 02:30 a.m. (moscow time) > Reservation system Sirena-Travel GDS - all functions; > The function of tariffications for excess baggage for the airline UTair (UT), VIM Airlines (NN) and RA-Nordavia (5N).
From 1:30 and 01:50 a.m. (moscoq time) > Server e-ticket СЭБ-2000 - all functions related to electronic ticketing and EMD.
CJSC "Sirena-Travel" apologizes for any inconvenience, connected with this maintenance. PLease take into account the technological break and prepare for it in advance.
Please be informed about the update of the document "Instructions for groups reservation for the flights of Aeroflot Russian Airlines in the TCH session" and included information on specifying the group type in accordance with the requirements of the airline.
We would like to informabout the launch of the new version of Sirena-travel GDS1.67b (Rev.6), in which are implemented the following improvements:
1.The window "Seat searching" - Display of a pop-up window with indicating the time zone, time of departure and arrival time by clicking on the field "Departure" and "Arrival". - Display of a pop-up window with indicating the minimum tariff depending on classes by clicking on the field " Seats availability". 2.The window "orders" - Implemented the function "Test operations" to check the availability of refund and change of status of electronic registration. - Display of field, which indicates the time remaining until the not issued order will be cancelled. 4. The window "Enter passenger data" The possibility of using the map "Russian Railways Bonus" to receive the discount.
1. The ability to perform exchange transactions with a surcharge by the plastic card by pressing the button "POS". Upgrade version of the emulator is performed in an automated mode through the terminal menu. Description of the update procedure see in "Description of terminal emulator of reservation systems "Sirena-travel"and"Sirena-2000".
Instruction (in Russian) for the sale of railway tickets is available through the link.
Instruction (in Russian) for authorization of payment (Bank) cards on POS terminals is available through the link.
Sirena-Travel CJSC invites you to participate in a joint webinar of Hahn Air and Sirena-travel CJSC. Dates: 16 and 17 March The main issues of the webinar: Hahn Air • Opportunities and benefitsof using HR-169; • Hahn Air service Systems e-alliance/speed-alliance–lowcostand charter issuing under the codeH1andthe railway transportation under the 5W codein the windowof the airline; • The benefits of cooperation forHR TicketingCenters; • Groups ticketing (GroupsHRDepartment); • HR e-payment; • Frequently asked questions- Service Desk. Sirena-Travel · Hahn Air Systems– features of booking and sale of air and railway transportation on the flights of H1 (e-alliance) and 5W (speed-alliance); · E-ticketing with a payment by the credit card; · Sirena-Travel solutions for tickets selling of a main railway operators under the codes 5W/9B.
Sirena-travel CJSC invites you to the webinar - presentation of the new technological solution Sirena-ETM for implementation of modern sales model in the agency, both air transportation on TCH, BSP, Airlines forms and a wide set of additional services. This product is part of the continued joint development of the companies "Travelport" and the project "Sirena-travel international" and represents the integration with the well-known on the Russian market solution ETM, which successfully solves the problem of daily activities of the agency for regulation of sales and relationships in their own and sub-network. The functionality of Sirena-ETM provides Agency the following functionality: - flexible management of sub-agent network and commercial activities, - reservation and issuing of air transportation with various forms of payment, - configuration of different access levels to the content and tickets, - setting of flexible rules for the calculation of agency fees, - calculation of agency and sub-agency fees, - unloading of reports, statistical data and many others things! We are very glad to invite you toget acquainted withthe full functionality of Sirens-ETM and connection procedure. Date: 25.02.2016. Time: 11:00 – 13:00 (Moscow time)
Participation in the webinar is free. The registration form is available on the website.
From December 01, 2015 the airline "Siberia" (S7code) proceeds to a new concept of the fare system. The new fare system includes four fare groups – Economy Basic, Economy Flex, Business Basic and Business Flex. Different fares offer different available services, such as opportunity to refund an air ticket, or to change flight or flight date, free baggage allowance, free seat select during check-in or purchase. Please note that with a launching of the new fare system, the airline"Siberia" has setted specific requirements for agencies, selling air transportation. From December the 1-st, 2015 the cashier should acquaint the client, choosed the flight(s) of airline "Siberia", the with all airline fares, having focused his attention on the differences between them and to book transportation , taking into account the preferences of client. More detailed fare information can be found on the website of airline "Siberia".
"Sirena-travel" GDS contains all the levels of fares of airline "Siberia", as well as detailed information about terms and conditions of the fares. For the convenience of the cashiers we have prepared a Supplement to the operating Instructions of the cashier in "Sirena-travel" GDS, taking in account the changing technology of sale of transportation for the flights of "Siberia". In the instructions are listed the functionality of "Sirena-travel" GDS, which allows the cashier to obtain complete information on tariff and, accordingly, to comply with the requirements of airline "Siberia".
Company “Sirena-travel” informs that from November 27, 2015 to the complex "Sirena-travel" GDS installed the software for automated passengers notification about the changes in the schedule.
Notification will be sent to the email addresses of customers, provided during the order proceeding. There is an option to on/off this functionality for each carrier separately. The option of events notification is enabled by adding additional entries to a table inventory_settings to the field message_type='e-mail' and field initial_status=10 (or 0 if sending is not required).
An example of a query that adds the required entries to all events of already customized company, using the same templateas for SMS.
INSERT into inventory_settings(company,event,event_subtype,message_type,initial_status,event_replace,notify_time,template_id)
The company "Sirena-travel" informs that on 25 November 2015 in the test complex "Sirena-travel" GDS was installed the software updating of automatic billing of additional services for the flight (type F – flightrelated) and issuance of these services on EMD-A.