Dear Colleagues!

Sirena-Travel informs, that in accordance with the requirements of IATA 024k resolution, in “Sirena-Travel” GDS from 18.06.2019 the following procedure of fees calculating for cancellation / refund on passenger fares comes into effect.

If the ticket contains cancellation / refund fees published in the currency other than the currency of the country of origin, then the transfer of such fees from the currency of publication to the currency of the country of origin of transportation is as follows:

- Charges from publication currencies are transferred to the NUC at the rate of IROE applied on the date of issuance of the initial ticket. The resulting amount is expressed with an accuracy of two decimal places while the remaining decimal points are ignored.

- All amounts of fees received in the NUC are added and converted at the rate of IROE applied on the date of issuance of the initial ticket to the currency of the country of commencement of transportation.

The cancellation / refund charges calculated in this manner are deducted from the fare in the currency of the country of origin of transportation in accordance with IATA resolution 017f, in order to determine the remaining amount available for refund or for acceptance as payment for a new ticket.

The procedure for documenting cancellation / refund fees is also changing. Currently, if transportation contains several tariff components with charges published in different currencies, each EMD is issued for each such charge. Under the new procedure for this example, the total amount of all fees in the single currency of the country of commencement of transportation will be calculated and, accordingly, single EMD will be issued for the total amount of all fees for cancellation / refund.

Please take into account these changes in your work.
Please address your questions regarding changes:
For technological issues:

Project Manager for Tariff Information Sirena-Travel CJSC 
Mironova Olga 
tel: +7 495 782 13 15 ext. 4-50
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Technological support service:
Tel .: +7 (495) 725 09 00
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