Commercial Department: 
Tel.: +7 (495) 782-13-15. ext. 553, 445, 447, 403
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

IT support service:
Tel.: +7 (495)725-09-00 — round-the-clock
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Please note: Support is provided to contractors and cashiers only. Passengers are required to contact the (online) agency where they purchased their tickets. 
Please provide your contact information, otherwise your email will not be considered.
ТAP: МОВАВС, МОВСВГ

Electronic Commerce help desk
Tel.: +7(495)363-32-67 — from 8 AM till 8 PM (MSK)
E-mailThis email address is being protected from spambots. You need JavaScript enabled to view it. 
Please note: Support is provided to contractors and cashiers only. Passengers are required to contact the (online) agency where they purchased their tickets.
Please write your website URL (website ID), ID of online client in your email.

JSC "Alfa Insurance"

Selivanova Valentina
Tel. +7 (495) 788-09-99 ext.2204
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Zorkina Ekaterina
Tel. +7 (495) 788-09-99 ext.2124
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.