{tip Sirena 2000 reservations system::Cистема управления ресурасми и продажами}Sirena 2000 reservations system{/tip} {tip Sirena pricing system::Cистема управления тарифами и расчета стоимости}Sirena pricing
system
{/tip}
{tip Sirena ETS ticketing system::Cистема билетооформления}Sirena ETS{/tip}
{tip Sirena GDS::Cистема дистрибуции}Sirena GDS{/tip} {tip Sirena GUI::Графический терминал}Sirena GUI{/tip} {tip Sirena DCS::Cистема отправок пассажиров}Sirena DCS{/tip}
{tip Sirena FORS internet booking engine::Организации продажи через сайт}Sirena FORS{/tip} Авиакомпания {tip Sirena Payments::Система оплат}Sirena Payments{/tip}
{tip Sirena Charter::Система продажи чартеров}Sirena Charter{/tip} {tip Sirena RMS::Система управления доходами}Sirena RMS{/tip} {tip Sirena Loyalty::Система лояльности клиентов}Sirena Loyalty{/tip}
{tip Sirena reservations system Leonardo::Система управления ресурасми и продажами}Reservations system Leonardo{/tip} {tip Меридиан Alliance::Расписание и обесечение полетов/Управление экипажами/Полетная информация/Вэб портал экипажа}Меридиан Alliance{/tip} {tip Меридиан Азимут::Статистика пассажиропотоков, продажи на рынке/Оптимизация стыковок}Меридиан Азимут{/tip}
Internet-booking engine FORS 

This system is a special application of Sirena – Travel GDS based on XML protocol use, which enables to build request and to interpret GDS responses on a website. Using this system, customers create their own on-line services reservation and registration  of air transportation on scheduled and charter flights.
Sirena Travel CJSC offers a special functionality for charter flights booking and E-ticket issuing.  
Internet-booking engine FORS enables to transform agency website from information resource into a powerful and flexible direct sales tool.

The main function of the system:

 - Providing with information about air transportations, seats availability on the chosen route, and their costs according to the categories of passenger and agency fees in real time;
- Reservations of chosen air transportations;
- Acquisition and desplay of reference data;
- Authorization and control of user’s access;
- Notification to concerned parties about created reservation;
- The ability to manage booked transportations and user's personal data through your personal account;
- Transfer data about payment of booked transportation to reservations system;
- E-ticketing through TCH, BSP, airlines session;

The system includes the following software modules:

• Reservation module:
• Reference module;
• Module management configuration system.

There are two operational modes of the Internet - modules in the system:

1) Airlines mode works only with information of certain airline;

2) Agency mode works with information of all airlines, whose resource is available in Sirena-Travel GDS.

BACK OFFICE is a system created 
for dataware of online - booking modules, for managing configurations of operations with bookings created by these modules for receiving reports

System  BACKOFFICE has two types of users for the company employees, that owns the website with integrated online – booking module.
There are two user-defined type in BACK OFFICE system:

1)  Site Admin
2)  Site Manager

BACKOFFICE tools:

• Control access right to administrating and operating of sales site;
• Flexible booking script configuration, indicate of operation stages for site users;
• Managing availability of tariffs at online sale;
• Total integration with e-ticketing technology ETS Sirena-2000;
• Definition of functional for offices  that issue tickets, possibility of programming such features as delivery and additional fee collection is available;
• Integrated into sole interface monitoring program of reservations, created on the site. Provides the reservation's status tracking, high quality guarantees of passengers service, avoiding of any error situations;
• Online efficiency,  easy access to the sales statistic via website;
• Forms of payment: cash, credit card, invoice and connection to other payment types, such as "e-money";
• Easy creation a multi-language versions of website.

Procedure of commissioning of internet-booking engine FORS 

1) Conclusion of Agreement or of Supplementary Agreement with Sirena-Travel CJSC,
2) Terminal connection to Sirena-Travel GDS using XML-gate,
3) The software module acquisition,
4) Installation the required software on a web-server,
5) Set up of configuration file,
6) Acquisition of site administrator access to the specialized resource www.sirena-travel.ru/backoffice/
7) Setting the website parameters on a dedicated resource www.sirena-travel.ru/backoffice/

Web - pages of your online booking website can be located both on the client technical resources and on the process platform Sirena-Travel. In the latter case, Sirena-Travel guarantees high availability and high quality support of your internet service. This service is optional and available for an additional charge.

Advantages of  hosting services:

• Powerful server involves: high processing speed;
• Lack of communication problems in the integration with Sirena-Travel GDS;
• Two independent Internet - providers, which increases service accessibility;
• Our support: software configuration, availability monitoring;
• Versions updating at client discretion (either / or)
- Automatic installation
- On request
• No need purchase equipment;
• Cost saving on employees payment,  who are skilled in applied technology;
• Skilled staff of  Sirena-Travel CJSC.

If you have any questions regarding Internet - Booking engine FORS application, please contact commercial department Sirena-Travel CJSC per Tel. +7 (495) 782-13-15 or under E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
If you have any questions concerning Internet - Booking engine FORS support, please contact our call-center per Tel. +7 (495) 363-32-67 - from 8:00 till 20:00 (Moscow time). E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
Graphic terminal of resource management Sirena-2000:

• Intelligible graphical user interface
• Operations with multiple tasks simultaneously
• Terminal text emulator fully compatible with classic terminal
• Designed for seats resource management

Minimal Systems Configuration requests:

• Recommended resolution: 1024 x 768
• Operating System: Windows XP or older; Linux (versions with a graphical user interface)
• JAVA Runtime Environment 6
• Minimum RAM required:256 MB

Connection to Sirena GDS


The advantages of using the Sirena-Travel terminal for Agents in Germany and Ukraine.


In 2010, Sirena-Travel joined BSP Germany and in 2013 BSP Ukraine, which enabled sales of tickets issued on the ticket stock of BSP Germany and Ukraine. We are pleased to tell you about the new opportunities and advantages of using Sirena-Travel system.

The advantages of working with Sirena-Travel GDS for Agents in Germany and in Ukraine:
  • Sirena-Travel GDS allows the sales of tickets on all the carriers in Russia and CIS countries, as well as most international airlines.
Many airlines in Russia and CIS states allocate their capacity of seats in the inventory system Sirena 2000 and are therefore not available for booking in other international reservation systems such as Amadeus, Sabre, etc.
  • Many airlines distribute only part of their tariffs to the international reservation systems, and only for certain countries. Whereas, in Sirena-Travel reservation system the access to the complete inventory of flights and fares of the Russian airlines and airlines of the CIS countries is ensured.
  • We offer the possibility to book additional, complementary products, such as tickets on Aeroexpress trains, carrying passengers between Moscow and all central airports - Vnukovo, Domodedovo and Sheremetyevo. Besides, the system allows booking travel insurance policies, issued by Alfa Insurance, through the terminal or on the website.
Application for Sirena-Travel GDS terminal

If you wish to apply for Sirena-Travel Terminal, please read the information below. For further questions please contact us at +4969768073718 or per email: This email address is being protected from spambots. You need JavaScript enabled to view it.
In order to connect to Sirena-Travel Global Distribution System (GDS) in Germany, the Agent needs to
  • be accredited in IATA BSP Germany (International Air Transport Association)
  • and/or sign a direct agreement with one or several airlines, and become the airlines' direct agent

After the accreditation procedures and signing the relevant agreements with BSP or the airlines, the Agent should contact  Sirena-Travel CJSC under the tel. +4969768073718, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. to request the Agency Agreement.

In order to connect to Sirena-Travel Global Distribution System (GDS) in Ukraine, the Agent needs:
After the accreditation procedures and signing the relevant agreements with the airlines, the Agent should contact  Sirena-Travel CJSC under the Tel. +7 495 940-61-40, fax: +7 495 782-01-54 (64) to request the Agency Agreement.
In signing the Agency Agreement, JSC Sirena-Travel offers a range of terminals, from which the agent can choose technology addresses, and needs to send a request to IATA BSP, or Airlines for registration in the required session. The code of sales location will therefore be assigned by the settlement system or by the airlines. Then Sirena-Travel technical service will send a Sirena-Travel GDS terminal emulator to the address provided by the Agent.
Apart from the direct mode of Agent connection to Sirena-Travel GDS, a subagent interaction is a possible option. In this case, accreditation in IATA BSP is not required. One needs to sign a subagent contract with an agent who already has the required accreditation and signed up the contract with Sirena-Travel. All legal, financial, and organizational issues are to be solved with the Subagent.

User Manual Sirena Terminal

Instructions on the installation of Sirena-Travel Terminal can be found under the link.

 Agreement on connection of the terminal to Sirena-Travel GDS

According to the agreement, the Contractor shall provide the Agency's Terminals with access to the air carrier seat resource placed in the CRS and produced to GDS for the purpose of seat reservation in the CRS with application of the facilities of GDS. You can download the Agreement here.

Terminal user guide and more

The Terminal User Guide for Agents working in Sirena-Travel GDS system is available under the link. 
Information on electronic ticketing and different operations with tickets in Sirena-Travel GDS system can be found in the following files: ticketing.pdf,eticketing.pdf
All information for travel agents, including manuals, tutorials, user guides and other materials in the Russian language, can be downloaded on our Russian Website.

Contact


If you have any questions, comments or concerns regarding connection to Sirena-Travel GDS in Germany, please use the information below to contact us:

Sirena-Travel GmbH
Savignystraße 49
60325 Frankfurt
Germany

Tel: +4969768073718
Fax: +496974309099
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

In order to connect to the Graphic Terminal "Web.Pointer" for scheduled flights booking, the Agent needs to:

be accredited in the air transport settlements system:
- TCH (Transportation Clearing House)
-  IATA BSP (International Air Transport Association): in this case it is required to sign the relevant agreements with the airlines-members of BSP Russia.
 and/or sign a direct agreement with one or several airlines, and become the airlines' direct agent or to become a sub-agent of already accredited in TCH or IATA BSP agent who has  a direct agreement with airlines
After the accreditation procedures and signing the relevant agreements with airlines, the Agent should contact  Sirena-Travel CJSC:
Savignystraße 49
60325 Frankfurt
Germany

Tel: +4969768073718
Fax: +496974309099

Install Sirena –Travel GDS Terminal.Change over the Graphic Terminal "Web.Pointer" by pressing the button in menu interface  Sirena-Travel Terminal.

In signing the Agency Agreement and relevant Agreements,  Sirena-Travel CJSC offers a range of terminals, from which the agent can choose technology addresses, and needs to send a request to IATA BSP, TCH or Airlines for registration in the required session. The code of sales location will therefore be assigned by the settlement system or by the airlines. Then Sirena-Travel technical service will send the Sirena-Travel GDS terminal emulator to the address of the agency.
Apart from the direct mode of Agent connection to Sirena-Travel GDS, a subagent interaction is a possible option. One needs to sign a subagent contract with an agent who already has the required accreditation and signed up the contract with Sirena-Travel. All legal, financial, and organizational issues are to be solved with the Subagent. The agent provides you with My Sirena solution and terminals Sirena-Travel GDS.

Connection to MySirena Agency system

Acquisition an Access right to the system
Install the updated version of the Terminal GDS "Sirena-Travel"
  • Request sending to become the system access
  • Creating an agency profile *
  • Creating an administrator account *

Description in subagent system

  • Sending request for a subagents terminals description
  • Terminal deskription* 
  • Creating a subagent profile with reference to the agent *
  • Insertion to the profile information about agreement between subagent and agent *
  • Creating an account of administrator’s subagent *
*  The works will be done by JSC Sirena-Travel during 2 working days after the request receipt.

In order to connect to WS– Gate service, the Agent needs to:
  • be accredited in the air transport settlements system:
- TCH (Transportation Clearing House)
IATA BSP (International Air Transport Association): in this case it is required to sign the relevant agreements with the airlines-members of BSP Russia.

and/or sign a direct agreement with one or several airlines, and become the airlines' direct agent or to become a sub-agent of already accredited in TCH or IATA BSP agent who has  a direct agreement with airlines

After the accreditation procedures and signing the relevant agreements with airlines, the Agent should contact  Sirena-Travel CJSC to request the Agency Agreement and Additional Agreement for booking services and air carries sales through  XML  WG-Gate booking system:

Sirena-Travel GmbH
Savignystraße 49
60325 Frankfurt
Germany

Tel: +4969768073718
Fax: +496974309099

After signing the Agency Agreement and relevant Agreements,  Sirena-Travel CJSC offers a range of terminals, from which the agent can choose technology addresses, and needs to send a request to IATA BSP, or Airlines for registration in the required session. The code of sales location will therefore be assigned by the settlement system or by the airlines.

Access to the Sirena Travel GDS through XML WS –Gate provided by Web Help service Sirena-Travel CJSC. The testing of operating system is free of charge.

In order to be connect to FORS system, the Agent needs to: 
be accredited in the air transport settlements system:
- TCH (Transportation Clearing House)
IATA BSP (International Air Transport Association): in this case it is required to sign the relevant agreements with the airlines-members of BSP Russia.
  • and/or sign a direct agreement with one or several airlines, and become the airlines' direct agent or to become a sub-agent of already accredited in TCH or IATA BSP agent who has  a direct agreement with airlines
After the accreditation procedures and signing the relevant agreements with airlines, the Agent should contact Sirena-Travel CJSC to request the Agency Agreement and Additional Agreement for booking services and air carries sales using FORS:

Sirena-Travel GmbH
Savignystraße 49
60325 Frankfurt
Germany

Tel: +4969768073718
Fax: +496974309099

After signing the Agency Agreement and relevant Agreements, Sirena-Travel CJSC offers a range of terminals, from which the agent can choose technology addresses, and needs to send a request to IATA BSP, or Airlines for registration in the required session. The code of sales location will therefore be assigned by the settlement system or by the airlines.
Access to the Sirena Travel GDS through FORS internet-system provided by Web-Help service Sirena-Travel CJSC.  The testing of operating system is free of charge.
 
Agency  is a system designed to provide IT support for services delivery processes by travel agencies, its sub-agents, and corporate customers through software complex Sirena-Travel.

The functions:
  •  Management of own consoles- and sub-agents consoles system;
  •  Control user access to services, including agency and subagents users, blocking / unblocking of consoles;
  •  Implementation of corporate details entry and storage, sales offices, points of sale, consoles,  employees and company operators;
  •  Management of sub-agents and corporate clients network through an advance-fee loan scheme and sub-agents accounts;
  •  Account activity reporting.

 In order to connect to the "Agency" system the agency has to:

  • install the terminal  Sirena-Travel GDS, the version not lower than 1.54b (Rev.1)
  • send an Applications for getting access to "Agency" to contracts department under E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: +7 (495) 782-13-15, ext.435;
  • create an Agency profile *;
  • create an  administrator account *;
  • send on Application of subagents description (E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it., Tel: +7 (495) 782-13-15, ext.435);
  • descripe a Sub-agents consoles in Sirena-Travel GDS*;
  • create a subagent profile with reference to the agent;
  • add an  information about the contract between the agent and the subagent to the profile;
  • create an account of subagent administrator.
* Works are carried out by specialists of Sirena-Travel CJSC.
This system is a special application of Sirena – Travel GDS based on XML protocol use, which enables to build request and to interpret GDS responses on a website. Using this system, customers create their own on-line services reservation and registration of passenger air transportation on scheduled and charter flights.

Sirena Travel CJSC offers a special functionality for charter flights booking and E-ticket issuing.  Internet - booking engine FORS enables to transform agency website from information resource into a powerful and flexible direct sales tool.

The main function of the system:

 -Providing with information about transportation, seats availability on the chosen route, and their costs according the categories of passenger and agency fees in real time;
- Reservations of chosen air  transportation;
- Acquisition and desplay of reference data;
- Authorization and control of user’s access;
- Notification to concerned parties about created reservations;
- The ability to manage booked transportation and user's personal data through your personal account;
- Transfer data about payment of booked transportation to reservation system;
- E-ticketing through TCH, BSP, airlines session;

The system includes the following software modules:


• Reservation module;
• Reference module;
• Module management configuration system.

There are two operational modes of the Internet-modules in the system:

1) Airlines mode works only with information of certain airline; 
2) Agency mode works with information of all airlines, whose resource is available in Sirena Travel GDS.

BACK OFFICE is a system created for dataware of online - booking modules, for managing configurations of operations with bookings created by these modules for receiving reports.
System  BACKOFFICE has two types of users for the company employees, that owns the website with integrated online – booking module:

There are two user-defined type in BACK OFFICE system:


1)  Site Admin 
2)  Site Manager
BACKOFFICE tools:

• Control access right to administrating and operating of sales site;
• Flexible booking script configuration, indicate the the operating stages  for site users;
• Managing availability of tariffs at online sale;
• Total integration with e-ticketing technology ETS Sirena-2000;
definition of functional for offices  that issue tickets, possibility of programming such features as delivery and additional fee collection is available;
•Integrated into sole interface monitoring program of reservations, created on the site. Provides the reservation's status tracking, high quality guarantees of passengers service, avoiding of any error situations;
• Online efficiency,  easy access to the sales statistic via website;
• Forms of payment: cash, credit card, invoice and connection to other payment types, such as "e-money";
• Easy creation a multi-language versions of website.

Procedure of commissioning of internet - booking engine FORS 

1) Conclusion of Agreement or of Supplementary Agreement with Sirena-Travel CJSC,
2 ) Terminal connection to Sirena-Travel GDS using XML-gate,
3) The software module acquisition,
4) Installation the required software on a web-server,
5) Set up of configuration file,

6) Acquisition of site administrator access to the specialized resource www.sirena-travel.ru/backoffice/

7) Setting the website parameters on a dedicated resource www.sirena-travel.ru/backoffice/.

Web - pages of your online booking website can be located both on the client technical resources and on the process platform Sirena-Travel. In the latter case, Sirena-Travel guarantees high availability and high quality support of your internet service. This service is optional and available for an additional charge.

Advantages of  hosting services:

• Powerful server involves: high processing speed,
• Lack of communication problems in the integration with Sirena-Travel GDS,
• Two independent Internet - providers, which increases the the service accessability, 
• Our support: software configuration, availability monitoring, 
• Versions updating at client discretion (either / or)
- Automatic installation
- On request
• No need purchase equipment,
• Cost saving on employees payment,  who are skilled  in applied technology,
• Skilled staff of  Sirena-Travel CJSC.

If you have any questions regarding Internet - booking engine FORS application, please contact commercial department Sirena-Travel CJSC per Tel. +7 (495) 782-13-15 or under E-mail: 

 This email address is being protected from spambots. You need JavaScript enabled to view it.



If you have any questions concerning Internet - booking engine FORS support, please contact our call-center per Tel. +7 (495) 363-32-67 - from 8:00 till 20:00 (Moscow time). E-mail:This email address is being protected from spambots. You need JavaScript enabled to view it.

Please specify in your mail the website URL (ID site), online client ID and your contact details.
 
Dear colleagues!

You are  invited to participate in seminars held by Sirena-Travel in Moscow and Russia regions.

Our seminars will feature presentations of new opportunities of Sirena-Travel GDS. Participants will get answers on their requests  and recommendations concerning booking of air transportations and non-aviation content.

We intend keeping our tradition to hold seminars in partnership with air carries whose content is available in Sirena-Travel GDS.

Moscow – seminars will held in Sirena-Travel CJSC  Moscow  office. Address is 37 build 12, Leningradskiy prospect, Moscow. Dates will be announced additionally. 
Announce of seminars are published in our Website.
Please send your suggestions to This email address is being protected from spambots. You need JavaScript enabled to view it..

Instructions for agencies


With best regards,
Sirena-Travel CJSC

Dear colleagues!

Thank you for your interest to the products and solutions Sirena – Travel CJSC. Here you will find a connection description for airlines, agencies and airports. For passengers there is an information about  MyAirlines service. We hope this information will help and provide the most convenient connection.
If you have any questions, we would like to help and advice you. Please use the information below to contact us:

Tel:  +7(495) 782-13-15 (Moscow) or under e-mails:  

For agencies:  E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

For airlines:   E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

For airports:  E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

In connection to Sirena-Travel solutions you will be provided with full technical, technological and information support.
In rubric “Instruction”  is to download detailed information about the technical requirements for equipment, installation instructions, and training materials (please note that all instructions and materials are in Russian language).

In our website you will find also detailed description of all Sirena-Travel products for aviation industry.

Respectfully yours,


Team of  Sirena-Travel CJSC
«Сирена-2000»

Система «Сирена–2000», компонент «Inventory», программный комплекс, разработанный для хранения и управления ресурсом мест и тарифной информации авиакомпании. Управление ресурсами возможно  как с помощью графического англо-русскоязычного решения «GUI», или с помощью ввода командных запросов в Терминал системы  «Сирена – 2000».
«Сирена – 2000» включает в себя:
· Нормативно-справочную базу данных,
  • Тарифную базу данных, включая данные о сборах авиакомпании,
  • Управление различными типами доступов к управлению ресурсом и продаже,
  • Создание  информации о графике движения рейса, в том числе со сложными, многоплечевыми маршрутами, включая блоки маркетинговых перевозчиков,
  • Управление подклассами (самостоятельное  или путем взаимодействия с системой управления доходами),
  • Поддержку стандартных алгоритмов управления подклассами (нестинг),
  • Управление выделенными блоками мест (спецброни),
  • Контроль весовых параметров воздушного судна,
  • Макеты самолетов,
  • Списки пассажиров с различным масштабированием данных,
  • Поддержку работы контрольного центра авиакомпании (очереди),
  • Возможность управления состоянием классов бронирования: открыт/закрыт/по требованию/на листе ожидания,
  • Автоматизированную пересадку пассажиров с отмененных рейсов,
  • Возможность автоматизированного управления спецуслугами,
  • Оперативное формирование статистических данных по использованию хранимого ресурса (сводки),
  • Взаимодействие с внешними GDS (Amadeus, Sabre, Galileo/Appolo, WorldSpan); CRS ,  DCS
  • Создание стыковочных, в том числе сложных маршрутов с участием нескольких (до 4-х) перевозчиков,
  • Контроль двойников,
  • Длительное (до 3 лет) хранение архивной информации по работе центра авиакомпании, включая данные о пассажирах.
Также система «Сирена – 2000» предоставляет  авиакомпаниям следующие технологические возможности:
·Реализовать международную технологию продажи пассажирских перевозок с учетом сложившейся внутренней специфики;
·Поддерживать два языка при билетооформлении (русский и английский);
·Управлять своими ресурсами и проводить независимую тарифную политику;
·Реализовать следующие принципы построения ресурса:
-Возможность раздельного ведения расписания и ресурсов,
-Возможность внесения дополнительной информации по рейсу,
-до 26 различных подклассов в соответствии с международной практикой,
-Возможность жесткого квотирования на подклассе,
-Возможность использовния комфортного подкласса,
-Возможность автоматического открытия/закрытия продажи на подкласс,
-Четыре различных алгоритма управления наличием мест на подклассы (раздельный, раздельный с ограничениями, сетевой, пороговый),
·Осуществлять продажу мест  с номерами и  без конкретных номеров;
·Разрешать или запрещать изменение    имени/фамилии в PNR;
·Реализовывать концепцию единого рейда;
·Использовать отдельный механизм спецброней: с конкретными местами и без, кодов спецброней по конкретной авиакомпании,  автоматическое или ручное снятие спецброни;
·Создавать многозвенные стыковки (до 4) и назначать стыковке псевдо-номер рейса;
·Осуществлять контроль наличия мест (сторож на рейде);
·Формировать лист-ожидания, осуществлять контроль его величины и получение статистики;
·Измененять статусы и квоты на рейде с изменением времени до вылета;
·Автоматически формировать в распределительную систему «Сирена-Трэвел» специальные телеграммы при вводе и изменении тарифной и нормативно-справочной информации;
·Учитывать требования пассажиров о специальном обслуживании (ручное и автоматическое подтверждение);
·Формировать списки пассажиров для Систем Управления Отправками (в адрес SITA, в сеть «Сирена 2.3» и «Сирена-3» и на E-mail на кириллице или в латыни);
·Формировать списки пассажиров для программ по контролю миграции населения;
·Передавать итоговую информацию по результатам продажи для Системы Управления Доходами авиакомпании.
Авиакомпания может выбрать два варианта использования возможностей АС Сирена-2000:
Построение центра бронирования на своей площадке.
Использование возможностей мультихостового центра, размещенного на площадке ЗАО Сирена-Трэвел (ЦБА МОС).
Первый вариант предполагает приобретение компанией соответствующего оборудования, инсталляцию на КТС программного обеспечения Сирена-2000, организацию круглосуточных технических и консультационных служб поддержки и соблюдение иных требований Положения ЗАО ТКП об аккредитации ЦБА.
Второй вариант представляется наиболее целесообразным по нижеизложенным причинам:
Технические характеристики:
АС «Сирена-2000» (Московский ЦБА) построен в соответствии со стандартами и протоколами ИАТА. Центр сформирован по принципу мультихоста: в нем размещен ресурс 36авиакомпаний. Центр находится в г. Москве и функционирует в круглосуточном режиме (24 часа в сутки, 7 дней в неделю).
Промышленная эксплуатация АРС «Сирена-Трэвел» организована на базе нескольких серверов приложений и баз данных, которые выполняют задачи обработки запросов и хранения данных заказов, продаж, тарифной информации. Использование высокопроизводительного и надежного серверного оборудования, систем хранения позволило в 2012 году обеспечить коэффициент готовности системы на уровне 0,997 с производительностью, превышающей  сотни запросов/сек.  
PNL (Passenger Name List) contains data about passengers on a certain flight, booking class, transport documents numbers, remarks of special services and other related information. PNL is designed to send information to the passenger registration system (DCS) of certain airport till certain flight check-in begin at that airport.

ADL (Additional Name List) contains information about the changes in PNL and data about passenger’s number at the moment the list was formed.
PNL / ADL are formed in inventory system  "Sirena-2000" meet the IATA standards (IATA Resolution 1707/1708) and can be received and processed by any passengers registration system which meets the international standards.

PNL / ADL sending is possible to a several addresses and through various network paths, including enforced path SITA and ARINC.
Inventory system "Sirena-2000" enables to set the frequency of PNL reporting and sending for any time before departure the Airlines needs. Recommended time of  PNL sending - 24 hours before departure. ADL sending is proceeding in proportion to booking information changes in inventory system in seating sales and refund.
Давайте разберемся, что же такое «Авиа+»

«Авиа» – это продажи агентства через АРС «Сирена-Трэвел» в сеансе ТКП.  Стандартный процесс продажи авиаперевозок и стандартная процедура взаиморасчетов

«Плюс» – это возможность работы с контентом тех перевозчиков, чьи авиаперевозки раньше можно было продать только через другие GDS и только имея аккредитацию BSP России. Плюс  является логическим продолжением совместного проекта ЗАО «Сирена-Трэвел» и компании Трэвелпорт – проекта под названием Сирена-Трэвел Интернешнл.

Для агентства в целом «плюс» является расширением возможностей. Не выходя за рамки АРС «Сирена-Трэвел» и сеанса ТКП, агентство получает расширенный авиаконтент, состоящий из объединенных вариантов тарификации авиаперевозок, полученных  через АРС «Сирена-Трэвел»  и GDS Galileo.

Нет необходимости аккредитовываться в двух системах взаиморасчетов, Нет необходимости  устанавливать в офисе несколько систем бронирования. Достаточно быть аккредитованным в ТКП и иметь в своем офисе пульты АРС «Сирена-Трэвел»

Для оператора «плюс» выражается в том, что в рамках одного сеанса ведется продажа билетов на рейсы авиакомпаний, как аккредитованных в ТКП, так и не аккредитованных в этой системе взаиморасчетов.

Происходит автоматический выбор бланка. Система автоматически выбирает правильный бланк.

Автоматическое применение комиссии. Мы с вами прекрасно  знаем, что в сеансе ТКП комиссия применяется автоматически. Не нужно держать в голове, какую комиссию применить к забронированной  перевозке. Теперь и  при продаже перевозок авиакомпаний, участниц BSP России в рамках проекта Авиа плюс размер комиссии применится автоматически.

И, наконец, Служба поддержки АРС «Сирена-Трэвел». При выполнении вторичных операций, а именно обмен и возврат,  по билетам, проданным в рамках проекта Авиа плюс, т.е. по вариантам, полученным из GDS Galileo, наша служба поддержки берет на себе расчет и оформление вторичной операции. И это не смотря на то, что бронирование и продажа авиаперевозки была осуществлена с использованием АРС «Сирена-Трэвел» в рамках сеанса ТКП.

Три основные составляющие «Авиа+»:
  1. Недавно разработанный новый алгоритм поиска и выдачи вариантов перелета.
  2. Терминал ГРС-«Просто!».
  3. Служба поддержки АРС «Сирена-Трэвел».

Здесь Вы найдете информацию, которая поможет Вам начать пользоваться новыми возможностями.

Terminal emulator of Sirena-Travel global distribution system - the software component described in global distribution system "Sirena-Travel" under the unique operation address, provides in automatic mode access to airline seats resources, hosted in the air transportation booking center, by entering specialized query commands.
Sirena-Travel global distribution system (GDS) is a network of software and hardware connected to the airlines' inventory systems (Sirena-2000, Sirena-2.3, Gabriel, Sabre, or Amadeus) thus providing a ‘neutral’ display of data on flight schedules, flight availability and tariffs, and allowing travel agencies to book air transportation of great number of Russian and international airlines.

Besides, Sirena-Travel GDS provides solutions for the following objectives:

design a ‘neutral’ interface
  • standardize the automated booking procedures;
  • simplify the manegement of airlines, seat resources and fares;
  • simplify the techniques and methods technology of air transportation arrangements;
  • raise the efficiency of settlement payment procedure for air transportation services
Sirena-Travel is a sole accredited by TCH (Transport Clearing Hause) and IATA BSP automatic distribution system. Its functional characteristics meet the IATA (International Air Transport Association) requirements for distributive systems, conform to the operation standards of the leading GDS taking into account the needs and distinguishing features of Russian and CIS air transport market. Sirena-Travel GDS operation is based on the international standards for integration with the world travel and tourism infrastructure.

Sirena-Travel GDS:
  • enables seats reservations and tickets issuing at any terminal for both agents of the contracting and non-contracting airlines, irrespective of the data transfer network the terminal is connected to;
  • collects and stores the information on flight schedules, seats availability, fares and terms of their application for airlines in Russia and CIS. This data is automatically maintained in Sirena-2000 reservation centers;
  • compiles archive of all procedures, which enables the agents to use the data for writing reports, organizing settlement payments between agencies and airlines, Sirena-Travel GDS and reservation centers of relevant airlines;
  • on the basis of stored information Sirena-Travel creates a “neutral” screen, which determines the next order of the flights of all airlines in Russia and CIS:
- depending on the number of landings between origination and destination points (non-stop, transfer and connection flights),
- according to the time of departure
  • enables interactive method of reservation and  ticketing of airlines which store their resource in other inventory systems Gabriel, Amadeus, Sabre etc.