Please note: Support is provided to contractors and cashiers only. Passengers are required to contact the (online) agency where they purchased their tickets.
IT support service:
Tel.: +7 (495)725-09-00 — round-the-clock
Please provide your contact information, otherwise your email will not be considered.
ТAP: МОВАВС, МОВСВГ
Electronic Commerce help desk
Tel.: +7(495)363-32-67 — from 8 AM till 8 PM (MSK)
Please write your website URL (website ID), ID of online client in your email.
Astra DCS help desk: